Division of Student Affairs
|Hourly Rate or Pay Range:
|Commensurate with experience
|Position open until filled.
Northland College is committed to having a faculty, staff, administration, and student body that reflect the social, racial, and economic diversity that characterizes our society. The College desires to sustain an inclusive learning, working, and living community. This requires many important components, including: students, faculty, administration, and staff who reflect the diversity of our society; people from different backgrounds and with different views who treat one another with mutual respect and honest curiosity so that they can engage with and learn from one another; and a motivation to infuse diversity into all aspects of the life and mission of the College. These conditions enable a genuine liberal arts education in which the presence of people with different lived experiences and ideas, engaged in civil dialogue, overcomes ignorance and builds trust and knowledge. The Division of Student Affairs is deeply committed to creating an inclusive campus environment for all members of the Northland College community where a sense of belonging is fostered and sustained. Student affairs is well positioned to be a valuable contributor to the Northland campus community and its external partners. We achieve our mission through the collaboration and partnership with internal and external stakeholders to collectively work toward greater equity, inclusion, and belonging for our campus community.
The director of residential life is a twelve-month professional staff appointment with a key position within the Division of Student Affairs. This director is a student-centered leader with responsibility for the holistic development of students and fostering healthy, vibrant residential communities. She/he/they will lead a team of student affairs professionals in residence life to enhance student life and to promote student growth, involvement in learning beyond the classroom, and engagement in campus life. The director of residential life will have the primary responsibility for oversight of campus housing, which is an integral part of the educational experience at Northland. This leader will be responsible for managing and programming for six residence halls (approximately 525 students); leading and directing a comprehensive co-curricular residential program; acting in a leadership capacity within the Division of Student Affairs; developing and overseeing healthy, resilient residential communities; selecting, training, and supervising professional, paraprofessional, and student staff; overseeing and managing the student conduct process and critical response to campus incidents; and collaborating and communicating with Campus Safety, facilities/maintenance, admissions, and the director of dining services, and collaborating with the student engagement and wellness coordinator, assistant dean for inclusive excellence, health services manager, counseling services coordinator, student diversity and belonging coordinator, accessibility and academic success coordinator, and the Athletics Department.
This live-in position reports to the dean/vice president of student experience and success and includes on-campus housing and a campus meal plan. The incumbent will have on-call responsibilities on a rotating basis.
Responsibilities and Qualifications
Major duties and responsibilities include the following:
- Leadership and Direction
- Enhance students’ growth and success in affirming communities that support academic and experiential learning, as well as personal growth and development.
- Recruit, hire, and supervise residential life staff including the assistant director of residential life, administrative resident assistants (ARAs), and resident assistants (RAs), and oversee their development of programs and activities that promote a dynamic living-learning environment in housing.
- Plan and implement fall and winter training programs for student staff; coordinate frequent in-service training/professional development opportunities; conduct annual performance evaluations of all staff.
- Participate in on-call crisis management and serve as a first-responder, including serving as the “person on call” for residential life staff.
- Conduct weekly staff meetings, including regular one-on-one supervision meetings with residential life professional staff.
- Maintain regular contact with student staff.
- Serve in a leadership capacity within the division and as a key member of the student affairs team.
- Organize regular meetings between the Office of Residential Life and Campus Safety.
- Direct and supervise professional staff (assistant director of residential life), para-professional student staff, and work-study positions, and direct students carrying out program activities as part of their work. Assign projects to professional staff, student staff, and work-study employees.
- Oversee and manage the critical response to campus incidents involving resident students.
- Work with the student affairs staff on strategic planning, budgeting, and program implementation and evaluation.
- Community Development and Education
- Foster a healthy environment within the residence halls which encourages personal growth and development of residents, along with community responsibility and academic success.
- Direct the development of social and educational programs (in collaboration with other campus programming) that are consistent with fostering the ongoing expansion and development of each individual and social capacity within the residential communities.
- Manage the student conduct process for the residential communities by providing oversight of all processes, including the Hearing Board, to align with the community values and expectations set forth in the Code of Student Conduct.
- Facilitate the resolution of roommate, individual, or group conflicts within the residential community.
- Work closely with the Office of Title IX to ensure proper responding and understanding of mandatory reporting, as well as to ensure proper reporting and follow-through occurs.
- Serve as a key member of the Northland CARE Team to identify and assist at-risk students.
- Manage requests for financial and meal plan accommodations.
- Serve as a liaison to Northland College Student Association (NCSA) staff.
- Administration and Collaboration
- Act in a leadership capacity within the division and as an engaged team member with student affairs staff to facilitate students’ co-curricular engagement, assist in crisis situations, and refer students to campus resources where appropriate.
- Assist the dean/vice president of student experience and success in the preparation and development of departmental budgets.
- Assist the dean/vice president of student experience and success and the registrar in the preparation of the annual Campus Crime and Safety Report, including the annual Fire Report.
- Direct the creation of monthly reports regarding current residential occupancy numbers, and maintain an accurate and current summary of student meal plans/revisions.
- Work closely with the director of dining services to provide timely and accurate meal plan headcounts.
- Collaborate with the student engagement and wellness coordinator, assistant dean of inclusive excellence, and student diversity and belonging coordinator to provide regular and effective campus programming.
- Collaborate with the accessibility and student success coordinator on housing accommodations and meal plan requests.
- Develop long- and short-term residential facility maintenance plans in coordination with the dean/vice president of student experience and success and the director of maintenance and facilities.
- Coordinate housing for summer residential programs with appropriate offices/personnel to maximize occupancy.
- Oversee the development of written resources regarding policies, procedures, and information pertaining to residential life using a variety of media, including print and web-based platforms.
- Work collaboratively with the Maintenance and Facilities department; organize bi-weekly meetings to ensure prompt attention to housing issues.
- Keep the dean/vice president of student experience and success promptly informed of pertinent matters as they relate to the overall residential living experience at the College.
- Perform related work as apparent or assigned.
Other Performance Standards
- Effectively contribute to student affairs team management
- Prioritize work activities to complete assignments by expected deadlines and make the most effective use of time available
- Interact with Northland College staff, students, and faculty in a positive manner while being supportive of institutional goals
- Handle sensitive and confidential information in a professional manner
- Work cooperatively with organizations in the Chequamegon Bay area and the general public, actively promoting the College’s mission within the region as an effective representative of the College
- Act with the highest degree of responsibility and professionalism in handling College funds (e.g. collection of program revenues, travel reimbursements, budget management, and summer housing payments)
- Master’s degree or related work experience equivalent preferred; bachelor’s degree in student personnel, counseling, or closely-related field required
- 3–5 years demonstrating successful, progressive levels of responsibilities, with professional experience working with college students in housing, programming, learning development, professional practices, and/or crisis management
- Experience working at a small college is a plus
- Excellent verbal and written communication skills
- Ability to maintain strict confidentiality of student records and information
- Ability to demonstrate a positive attitude, courtesy, and discretion in dealing with students, parents, administration, faculty, staff, and colleagues
- Ability to work independently, as well as function effectively in a team and within a diverse group of people
- Knowledge of Title IX, Clery, and FERPA guidelines
- Ability to effectively utilize computer programs and applications
- Strong interpersonal skills and excellent organizational skills are essential
- Demonstrated ability to work effectively with a diverse student body, understanding safety, security, and risk management issues
- Previous experience and success in managing student conduct
- Demonstrated success in previous and progressively more responsible positions
- Demonstrated ability to organize and coordinate the work of others
- Demonstrated ability to make difficult personnel and student conduct decisions
- Position requires frequent evening or weekend work. Requires ability to be on-call on a regular basis.
- Position requires living on or near the campus in College-provided housing.
- The position requires you to hold a valid driver’s license and become certified to drive Northland College vehicles.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Division of Student Affairs United States
How to Apply
Submit a resume, cover letter, and contact information for at least three professional references.
Position open until filled. Apply Online
Contact: Office of Human Resources firstname.lastname@example.org